We prioritize time to get to know our clients. This 30 minute introductory meeting with head bookeeper Nicole Sands helps us get to know your business, the current processes in place, and find out whether we are a good fit for your business. At this point, we typically ask for an Accountant Invite to your Quickbooks Online account in order to better understand your business needs before we can give you a quote for services.

Once we’ve had an opportunity to review your current bookkeeping needs, we will provide a quote for services, along with an Engagement Letter which outlines services provided, mutual expectations and confidentiality.

The next step is creating your business’s Client Portal and setting up Accountant-level logins (used for running reports and accessing statements) for your main financial accounts. The Client Portal is our primary way of communicating with you and of managing the workflow needed to keep your books up-to-date and accurate on an ongoing basis.

Our first goal once we have access to all accounts and information is making sure that our starting point is accurate and all Balance Sheet accounts (bank accounts, credit cards, loans, Accounts Receivable, Accounts Payable, Fixed Assets, etc.) are reconciled. We’ll also review your chart of accounts and refine as needed. This gives all of us peace of mind and a great starting point to work from.

Once your first month’s bookkeeping is finalized, Nicole will typically schedule a meeting to review your financials, get more information, and discuss any additional needs that you may have. This is also when your account is assigned a maintenance bookkeeper (either Lisa or Kristin) that will help post transactions, post payroll to your QBO (Quickbooks Online) and reconcile accounts, while Nicole would continue to oversee closing, double-checking work and reviewing financials before posting them to your Client Portal for review.

The entire process takes roughly 6-8 weeks, after which you can depend on reliable bookkeeping from a team of professionals who care about and know your business. We close your books according to your timing needs (by the 20th or the 25th of the following month by default), review all accounts carefully, and provide financial statements along with reports on any KPI’s that are useful to you.